Terms of service
1. Seller Information
This website is operated by:
CZAR JAY PULIDO SPRAK OUTFITTERS: CUSTOM PRODUCTS & SERVICES
Skrzydlata 21B/3
54-129 Wrocław
Poland
Email: support@sprakoutfitters.com
By accessing this website and placing an order, you agree to be bound by these Terms & Conditions.
2. Orders and Contract Formation
A legally binding contract is concluded once you receive an order confirmation by email.
We reserve the right to refuse or cancel an order in cases of pricing errors, suspected fraud, technical errors, or product unavailability. In such cases, any payments made will be refunded without undue delay.
3. Prices and Payment
All prices are displayed at checkout in the selected currency.
Payment must be made in full at the time of purchase using the payment methods offered at checkout.
We reserve the right to correct obvious pricing errors prior to acceptance of an order.
4. Handmade Products
All products are individually handmade and crafted. Minor variations in colour, stitching, dimensions, or material texture may occur. Such variations do not constitute a defect provided that the product conforms to its description and intended use.
5. Delivery
Shipping costs and estimated delivery times are displayed at checkout.
For consumers within the European Union, the risk of loss or damage transfers upon physical delivery of the goods to the customer.
We are not responsible for delays caused by circumstances beyond our reasonable control.
6. Right of Withdrawal
Consumers within the European Union have the right to withdraw from the contract within 14 days of receiving the goods, without providing a reason, in accordance with applicable consumer protection laws.
Exceptions may apply to custom-made or personalized goods as permitted by law.
7. Statutory Rights
Consumers are entitled to statutory remedies for goods that are defective or not in conformity with the contract under Polish and EU consumer protection laws.
Nothing in these Terms limits or excludes mandatory consumer rights.
8. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Poland.
Consumers residing in other EU Member States retain the protection of mandatory provisions of the law of their country of residence.